Repair Service

Repair Request Form


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Repair Services: Quality Work, Fast Turnaround

ISI provides quality, straight forward medical equipment repair services that save healthcare organizations time and money with or without long term contracts or GPO affiliations. Since 1978, the main objective at Instrument Specialists, Inc has been to provide superior repairs and products backed with unequaled customer service and pricing.

Put ISI in your corner!

To get started, fill out our “Repair Request Form” and send your equipment to us for a free evaluation or give us a call. Even if you decline a repair, you are never charged an inspection fee.

Instrument Specialists, Inc.

32390 IH-10 West
Boerne, TX 78006-9214
(800) 537-1945

Upon arrival, one of our technicians will inspect your equipment and make note of any and all defects. A quote will then be provided with a list of corrective actions. Our repair technicians are available and happy to explain the repairs needed in whatever detail is required to make our customers feel comfortable moving forward with repairs.

Once you approve the quote, an ISI technician begins the detailed repair process using only the highest quality parts available. Your equipment must pass a rigorous final inspection before it is returned.

Continue Work Without Interruption

ISI carries a large inventory of loaner equipment so that you may continue your cases uninterrupted until your repair is complete. Our inventory includes a modern collection of equipment that includes rigid/flexible endoscopes, cameras/couplers, battery/electric/pneumatic hand pieces and more. When a loaner is requested, ISI is proud that 92% of the time we can match your specific model or provide a comparable model to keep you up and running. And the best part is loaners are free of charge!

While we are pleased to provide loaner equipment, you won’t need them long. Our technicians work efficiently to provide quick turnaround times — typically one to three days for minor repairs, three to five for major repairs, and seven days for complete rebuilds.

The Equipment We Service

ISI provides service on Surgical Equipment and Instruments made by all major brands, including Olympus, Pentax, Dyonics, Stryker, Storz and other industry leaders.

  • Flexible scopes
  • Rigid scopes
  • Surgical cameras
  • Battery, Pneumatic and Electrical Handpieces
  • Phacoemulsifier Handpieces
  • Hand-held surgical instruments
  • Dental Motors

Have questions? Our technicians and management team are always available to discuss your equipment repair needs. Contact us today.

Cleaners

Cleaners

EndoTerg, ISI’s low-foaming enzymatic detergent for flexible endoscopes is perfect for your scope processing needs. EndoTerg breaks down dried blood, mucous, and other organic matter on flexible endoscopes without leaving a soapy residue. Designed specifically for flexible scopes, EndoTerg provides thorough yet gentle cleaning.

  • Bacteriostatic and free-rinsing
  • Removes organic matter safely and effectively
  • Concentrated formula makes 128 to 1280 gallons of solution
  • Safe for plastic, rubber, metal
  • Available in various package sizes