Rigid Scopes

Repair Request Form

Have Questions?

Name:*
Facility Name:*
Phone Number:*
Address:*
E-mail:*
Message:

Rigid Scopes: Repair Services That Deliver

When you need repair services for rigid scopes, ISI is the provider you can trust. We work on all makes and models and our experienced technicians use only the highest quality parts to ensure a properly functioning scope is returned every time.

Manufacturers we service include:
scopes

How Can ISI Help?

Rigid scopes can experience many problems, especially as their case load increases.

Common issues include:

  • Blurred or foggy images
  • Bent outer tubing
  • Blacked out screens
  • Insufficient light from scope
  • Misuse and handling

Obtain an Estimate

Upon arrival, one of our technicians will inspect your scope and make note of any and all defects. An estimate will then be provided with a list of corrective actions. Our repair technicians are available and happy to explain the repairs needed in whatever detail is required to make our customers feel comfortable moving forward.

Repair Process

Once you approve the estimate and provide a PO, a technician will begin the detailed repair process using only the highest quality parts available. Your scope must pass a rigorous final inspection before it is returned to you, usually in a few days depending on the necessary repairs.

Continue Working Without Interruption

ISI carries a large inventory of loaner scopes so that you may continue working uninterrupted until your repair is complete. Our inventory includes a modern collection of scopes ensuring that we can match the specific model sent in for service or a comparable model to keep you up and running.

While we are pleased to provide loaner equipment, you won’t need them long. Our experienced technicians work efficiently to provide quick turnaround times, typically one to three days for minor repairs, three to five for major repairs, and seven days for complete rebuilds.

Do you need a repair company with a backbone? Call on ISI for your rigid repairs.

Working with ISI is simple. Just fill out a “Repair Request Form” and send along with your scope to:

Instrument Specialists, Inc.
32390 IH-10 West
Boerne, TX 78006
(800) 537-1945

Our technicians and management team are always available to answer questions or discuss what’s best for your rigid scopes.
Contact us today!

Cleaners

Cleaners

EndoTerg, ISI’s low-foaming enzymatic detergent for flexible endoscopes is perfect for your scope processing needs. EndoTerg breaks down dried blood, mucous, and other organic matter on flexible endoscopes without leaving a soapy residue. Designed specifically for flexible scopes, EndoTerg provides thorough yet gentle cleaning.

  • Bacteriostatic and free-rinsing
  • Removes organic matter safely and effectively
  • Concentrated formula makes 128 to 1280 gallons of solution
  • Safe for plastic, rubber, metal
  • Available in various package sizes