Hand-Held Surgical

Repair Request Form

Have Questions?


Hand-Held Surgical: See Your Instruments Reach Their Full Potential

Since 1978, ISI has served the healthcare industry by repairing, cleaning and servicing hand-held surgical instruments. Today, facilities can choose a company to provide mobile van service to maintain their instrument sets. However, most do not have the time or training to repair those instruments that have broken springs, jaws, screws or inserts. They may need reinsulated, repotted or welded. When this happens they tag them to be replaced. At ISI our focus is repairing the unrepairable, normally at a cost far less than replacement. We service all brands and types of instruments to ensure the longest life possible. The estimates are free so what do you have to lose? Find out why our name is Instrument Specialists! We provide you with an efficient, satisfying customer experience that delivers high-functioning instruments and cost savings.

Manufacturers we service include:

Obtain an Estimate

Upon arrival, one of our technicians will inspect your instruments and make note of any and all defects. An estimate will then be provided with a list of corrective actions. Our repair technicians are available and happy to explain the repairs needed in whatever detail is required to make our customers feel comfortable moving forward.

Repair Process

Once you approve the estimate and provide a PO, a technician will begin the detailed repair process using only the highest quality parts available. Your instruments must pass a rigorous final inspection before it is returned to you, usually in a few days depending on the necessary repairs.

Let ISI lend you a HAND with your instrument repairs!

Simply fill out a “Repair Request Form” and send along with your instruments to:

Instrument Specialists, Inc.
32390 IH-10 West
Boerne, TX 78006
(800) 537-1945

Our technicians and management team are always available to answer questions or discuss what’s best for your hand-held surgical instruments. Contact us today!



EndoTerg, ISI’s low-foaming enzymatic detergent for flexible endoscopes is perfect for your scope processing needs. EndoTerg breaks down dried blood, mucous, and other organic matter on flexible endoscopes without leaving a soapy residue. Designed specifically for flexible scopes, EndoTerg provides thorough yet gentle cleaning.

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  • Available in various package sizes