Flexible Scopes

Repair Request Form


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High-Quality Flexible Endoscope Repair

Get the best repairs at the right price by ISI.

We service all types of flexible endoscopes including bronchoscopes, colonoscopes, duodenoscopes, gastroscopes, ureteroscope, and others made by Olympus, Pentax, Storz, Stryker, Wolf and many more.
Over time, you may experience a number of issues with flexible endoscopes. Common problems include:

  • Air/water flow issues
  • Fluid invasion
  • Angulation problems
  • Biopsy channel damage
  • Bending rubber damage
  • Suction channel damage
  • Misuse and handling

ISI technicians are highly trained in diagnosing and repairing these issues. We work quickly and effectively to ensure that your scope is returned in full working condition in just a matter of days.

Obtain an Estimate

Upon arrival, one of our technicians will inspect your scope and make note of any and all defects. An estimate will then be provided with a list of corrective actions. Our repair technicians are available and happy to explain the repairs needed in whatever detail is required to make our customers feel comfortable moving forward.

Repair Process

Once you approve the estimate and provide a PO, a technician will begin the detailed repair process using only the highest quality parts available. Your scope must pass a rigorous final inspection before it is returned to you, usually in a few days depending on the necessary repairs.

Continue Working Without Interruption

ISI carries a large inventory of loaner scopes so that you may continue working uninterrupted until your repair is complete. Our inventory includes a modern collection of scopes ensuring that we can match the specific model sent in for service or a comparable model to keep you up and running.

While we are pleased to provide loaner equipment, you won’t need them long. Our experienced technicians work efficiently to provide quick turnaround times, typically one to three days for minor repairs, three to five for major repairs, and seven days for complete rebuilds.

Are you ready to SCOPE out our repair services?

Simply fill out a “Repair Request Form” and send your scope to the address below or give us a call:

Instrument Specialists, Inc.
32390 IH-10 West
Boerne, TX 78006
(800) 537-1945

Our technicians and management team are always available to answer questions or discuss what is best for your flexible scopes.
Contact us today!



EndoTerg, ISI’s low-foaming enzymatic detergent for flexible endoscopes is perfect for your scope processing needs. EndoTerg breaks down dried blood, mucous, and other organic matter on flexible endoscopes without leaving a soapy residue. Designed specifically for flexible scopes, EndoTerg provides thorough yet gentle cleaning.

  • Bacteriostatic and free-rinsing
  • Removes organic matter safely and effectively
  • Concentrated formula makes 128 to 1280 gallons of solution
  • Safe for plastic, rubber, metal
  • Available in various package sizes